copilot-designer

copilot-designer

CoPilot Designer is an AI-enabled, no-code authoring platform that allows creators to build immersive XR learning experiences with complex branching narratives using a node-based Flow Editor and an intuitive drag-and-drop clips track Performance Editor.


Timeline

Sep 2022 - Mar 2024

Role

UX Research - UX/UI Designer

Tools

Figma - Figjam - Miro - Airtable

Skills

UI/UX Design - UX Research - Platform Design - Generative AI - journey Mapping Wireframing - User Interviews - Usability Testing

Context

Context

CoPilot Designer (CPD) is a no-code platform that enables teams to build interactive XR learning experiences. With the release of CPD Web, the question wasn’t how to copy the desktop app? but rather:
👉 How do we design a scalable, accessible, and future-ready platform that truly supports the way people create XR content?

CoPilot Designer (CPD) is a no-code platform that enables teams to build interactive XR learning experiences. With the release of CPD Web, the question wasn’t how to copy the desktop app? but rather:
👉 How do we design a scalable, accessible, and future-ready platform that truly supports the way people create XR content?

Context

CoPilot Designer (CPD) is a no-code platform that enables teams to build interactive XR learning experiences. With the release of CPD Web, the question wasn’t how to copy the desktop app? but rather:
👉 How do we design a scalable, accessible, and future-ready platform that truly supports the way people create XR content?

Challenge

Challenge

Users relied on CPD Native but struggled with:

  • Unstable performance → crashes, lost work.

  • Clunky review workflows → relying on external tools like Miro.

  • Feature gaps → missing collaboration and accessibility support.

Our mission: move beyond feature parity and discover opportunities for feature innovation.

Users relied on CPD Native but struggled with:

  • Unstable performance → crashes, lost work.

  • Clunky review workflows → relying on external tools like Miro.

  • Feature gaps → missing collaboration and accessibility support.

Our mission: move beyond feature parity and discover opportunities for feature innovation.

Challenge

Users relied on CPD Native but struggled with:

  • Unstable performance → crashes, lost work.

  • Clunky review workflows → relying on external tools like Miro.

  • Feature gaps → missing collaboration and accessibility support.

Our mission: move beyond feature parity and discover opportunities for feature innovation.

My Role

My Role

As a UX/UI Designer, I led user research and persona validation to uncover user behaviors, pain points, and feature needs. I designed and validated new features, delivering high-fidelity designs that were implemented in the platform. I also helped shape the Talespin Design System, ensuring visual and functional consistency across the product.


As a UX/UI Designer, I led user research and persona validation to uncover user behaviors, pain points, and feature needs. I designed and validated new features, delivering high-fidelity designs that were implemented in the platform. I also helped shape the Talespin Design System, ensuring visual and functional consistency across the product.


My Role

As a UX/UI Designer, I led user research and persona validation to uncover user behaviors, pain points, and feature needs. I designed and validated new features, delivering high-fidelity designs that were implemented in the platform. I also helped shape the Talespin Design System, ensuring visual and functional consistency across the product.


Key Insights

Our research revealed numerous opportunities for improving CPD Web, but three stood out as the most impactful:

  • Stability first: users won’t trust a tool that loses work.

  • Reviews inside CPD: Reviews outside CPD Web broke focus and slowed collaboration. Built-in feedback keeps users in the flow.

  • Feature gaps: Missing features like captions, replay options, and clear navigation limited usability. Prioritizing accessibility ensures an inclusive experience for all.

Key Insights

Our research revealed numerous opportunities for improving CPD Web, but three stood out as the most impactful:

  • Stability first: users won’t trust a tool that loses work.

  • Reviews inside CPD: Reviews outside CPD Web broke focus and slowed collaboration. Built-in feedback keeps users in the flow.

  • Feature gaps: Missing features like captions, replay options, and clear navigation limited usability. Prioritizing accessibility ensures an inclusive experience for all.

Key Insights

Our research revealed numerous opportunities for improving CPD Web, but three stood out as the most impactful:

  • Stability first: users won’t trust a tool that loses work.

  • Reviews inside CPD: Reviews outside CPD Web broke focus and slowed collaboration. Built-in feedback keeps users in the flow.

  • Feature gaps: Missing features like captions, replay options, and clear navigation limited usability. Prioritizing accessibility ensures an inclusive experience for all.

PROCESS AND RESEARCH

We conducted in-depth interviews with Learning Designers, Narrative Writers, and Producers to understand how they create, review, and publish XR learning content. By mapping their end-to-end workflows, we uncovered critical opportunities to enhance efficiency, collaboration, and user trust in CPD Web.

We identified five key personas across different roles in XR content creation. For this phase, I focused on two core personas — the Learning Experience Designer and the Writer — as they represented the most frequent users and revealed the widest range of challenges.

We conducted in-depth interviews with Learning Designers, Narrative Writers, and Producers to understand how they create, review, and publish XR learning content. By mapping their end-to-end workflows, we uncovered critical opportunities to enhance efficiency, collaboration, and user trust in CPD Web.

We identified five key personas across different roles in XR content creation. For this phase, I focused on two core personas — the Learning Experience Designer and the Writer — as they represented the most frequent users and revealed the widest range of challenges.

PROCESS AND RESEARCH

We conducted in-depth interviews with Learning Designers, Narrative Writers, and Producers to understand how they create, review, and publish XR learning content. By mapping their end-to-end workflows, we uncovered critical opportunities to enhance efficiency, collaboration, and user trust in CPD Web.

We identified five key personas across different roles in XR content creation. For this phase, I focused on two core personas — the Learning Experience Designer and the Writer — as they represented the most frequent users and revealed the widest range of challenges.

Multiple pricing strategies

Multiple pricing strategies

VALIDATION & DELIVERY

By interviewing key roles across the content team, we mapped the full XR creation journey. This revealed how different users interact with CoPilot Designer, where they encounter friction, and where opportunities exist to streamline workflows and enhance the authoring experience.

By interviewing key roles across the content team, we mapped the full XR creation journey. This revealed how different users interact with CoPilot Designer, where they encounter friction, and where opportunities exist to streamline workflows and enhance the authoring experience.

VALIDATION & DELIVERY

By interviewing key roles across the content team, we mapped the full XR creation journey. This revealed how different users interact with CoPilot Designer, where they encounter friction, and where opportunities exist to streamline workflows and enhance the authoring experience.

From insights to direction

  • Tool Switching Created Friction: Users had to move their work from CPD to Miro to get feedback, slowing down an iterative process and disrupting their workflow.

  • Accessibility Gaps: Users needed essential accessibility features such as captions and replay options to ensure an inclusive learning experience.

  • Need for Scalable Foundations: The growing feature set exposed limitations in the existing design system, highlighting the need for a modular, scalable system to support rapid, consistent delivery.

  • Tool Switching Created Friction: Users had to move their work from CPD to Miro to get feedback, slowing down an iterative process and disrupting their workflow.

  • Accessibility Gaps: Users needed essential accessibility features such as captions and replay options to ensure an inclusive learning experience.

  • Need for Scalable Foundations: The growing feature set exposed limitations in the existing design system, highlighting the need for a modular, scalable system to support rapid, consistent delivery.

From insights to direction

  • Tool Switching Created Friction: Users had to move their work from CPD to Miro to get feedback, slowing down an iterative process and disrupting their workflow.

  • Accessibility Gaps: Users needed essential accessibility features such as captions and replay options to ensure an inclusive learning experience.

  • Need for Scalable Foundations: The growing feature set exposed limitations in the existing design system, highlighting the need for a modular, scalable system to support rapid, consistent delivery.

Leveraging AI to Accelerate Authoring

During interviews, we discovered that authors frequently relied on generative AI tools like ChatGPT to streamline their narrative creation process. Recognizing this as both a user need and a business opportunity, we embedded generative AI directly into the CPD Web platform—reducing friction in the authoring flow and supporting one of our key business metrics: improving content creation speed and efficiency.

During interviews, we discovered that authors frequently relied on generative AI tools like ChatGPT to streamline their narrative creation process. Recognizing this as both a user need and a business opportunity, we embedded generative AI directly into the CPD Web platform—reducing friction in the authoring flow and supporting one of our key business metrics: improving content creation speed and efficiency.

Leveraging AI to Accelerate Authoring

During interviews, we discovered that authors frequently relied on generative AI tools like ChatGPT to streamline their narrative creation process. Recognizing this as both a user need and a business opportunity, we embedded generative AI directly into the CPD Web platform—reducing friction in the authoring flow and supporting one of our key business metrics: improving content creation speed and efficiency.

Start Flow using Autopilot AI

Start Flow using Autopilot AI

Start Flow using Autopilot AI

Authors can choose to start from a blank flow or use Autopilot AI to generate content.

Authors can choose to start from a blank flow or use Autopilot AI to generate content.

Fill out the Autopilot AI Prompt Fields

Fill out the Autopilot AI Prompt Fields

Fill out the Autopilot AI Prompt Fields

To generate content, authors must input some contextual info such as character personas, key demonstrations, skills, etc.

To generate content, authors must input some contextual info such as character personas, key demonstrations, skills, etc.

Generate 'Best Path' Dialogue Script

Generate 'Best Path' Dialogue Script

Generate 'Best Path' Dialogue Script

Based on the information given, a script will be generated and the author can choose to regenerate or edit the results.

Based on the information given, a script will be generated and the author can choose to regenerate or edit the results.

Convert to Flow Editor Nodes

Convert to Flow Editor Nodes

Convert to Flow Editor Nodes

Once satisfied, authors can choose to convert the script they like best into nodes in the Flow Editor for further branching.

Once satisfied, authors can choose to convert the script they like best into nodes in the Flow Editor for further branching.

  • More Works More Works

Improving Chat Organization & History Management in ChatGPT

Optimizing chat organization to reduce new chat creation, minimize repetition, and boost retrieval success.

Talespin app

Talespin App is an immersive VR training app where learners engage with a virtual human in a conversational dialogue to gain and improve soft skills that are becoming more in demand in this new age of AI.

©2025 SABA AGAHI

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©2025 SABA AGAHI

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